Prypto Support

This area offers the most common question and answers with Prypto. If you can't find what you are looking for please submit your question to our support team and they will gladly assist you.

What is Prypto?

Prypto is a Payment services operator (Payments for Crypto), that enhances and expands the Crypto Currency marketplace of today.

Prypto creates an easy and familiar environment for everyday consumers to acquire Crypto Currencies off-line.

We give consumers direct access to deposit Crypto Currencies into Retail, Gaming and Online Marketplaces with ease.

What is a Prypto Code?

The code that is printed on each Crypto Scratch Card is referred to as a Prypto Code.

How can you get a Sample of a Crypto Scratch Card?

Please contact busdev [at] prypto [dot] com to request a sample.

Where can I use my Crypto Scratch Card?

You can redeem the Crypto Scratch Card at http://cryptoscratchcards.com.

How many times can I use my Crypto Scratch Card?

You can redeem the Crypto Scratch Card only once, when it has been used the Prypto Code is no longer valid.

How can I check that my Crypto Scratch Card has not been used?

We have a Validate Crypto Scratch Card service at http://cryptoscratchcards.com that allows you to enter in the security code, and it will respond to confirm the status of the Crypto Scratch Card.

How do I get a Crypto Scratch Card?

Only via our Resellers, you can find our Reseller Directory here.

Can I buy a Crypto Scratch Card from Prypto?

No, you may only purchase Crypto Scratch Cards via our Resellers. You can find our Reseller Directory here.

We want our Coin listed on Prypto, how do we do this?

If you want your coin to become listed on Prypto, we require an upfront purchase commitment of 1,000 Cards from a validated Reseller.

Authorised Resellers can create Crypto Scratch Cards for Coins that we do not list through our Custom option. There is a minimum order requirement of 1,000 Crypto Scratch Cards.

There is a more detailed explanation here.

I lost my Crypto Scratch Card

Providing you have noted down your Crypto Scratch Card's Security Code, you can contact the Reseller you purchased it from, in order to request more details on how to Redeem the card.

We want to allow our customers to use Crypto Scratch Cards, how can we?

You need to create a Merchant account Click Here.

What happens if I damage or lose my card?

Prypto is not responsible for any damage to, or loss of your card. However, you may still be able to redeem the card by contacting your card supplier and providing your purchase receipt.

We want to customise a Crypto Scratch Card to fit our Brand, can we?

Yes you can, please discuss your requirements directly with our Business Development Team Click Here. There will be a minimum order requirement of 1,000 Crypto Scratch Cards.

Can we advertise our brand on your Crypto Scratch Cards?

Yes you can, please discuss your requirements directly with our Business Development Team Click Here.

When do the Crypto Scratch Cards Expire?

Our Crypto Scratch Cards have an expiry date of 5 Years on them from the date of printing, providing that the code has not been used.

What happens if I damage or lose my card?

Prypto accepts no responsibility if you damage or lose your card, however, you may still be able to redeem the card by contacting your card supplier along with your receipt.

I have forgotten my password?

Please visit https://prypto.com/?pg=reset.